The EDIH-AICS Service Desk has been online for a few days now. It shows all services compactly in one place and arranges them along the customer journey. This way, companies can quickly find the offer that fits their current stage with AI.

The EDIH-AICS Service Desk has been online for a few days now. Companies can now find all of the Hub's services on a single page and check right away which support fits their project.

One journey, six steps

Getting started with AI looks different for every company. That is why we have not simply listed the services, but arranged them along a customer journey. It leads from the very first questions to concrete implementation:

1. Getting Started & Orientation: for those who are still at the beginning and want to know what AI could mean for their own company.
2. Training & Skills Development: for teams that want to build the necessary knowledge.
3. Use Case Development: for companies with an initial idea who want to turn it into a concrete use case.
4. Strategy & Decision-Making: for management and IT leadership who need to put AI into a strategic context and make informed decisions.
5. Implementation: Testing & Prototyping: for implementation teams who want to try out ideas in practice.
6. Funding & Partnerships: for those looking for funding opportunities and suitable partners.

Each step is tailored to the different needs of companies. Anyone just starting out needs orientation, not a prototype. Anyone already planning a prototype is more likely to be looking for funding or project partners. Visitors to the Service Desk will therefore find the offers that match their own situation. Consultation on all questions along the AI journey is available at any time.

Discover Now

Check out the Service Desk and find out where you are on your AI journey: