Artificial intelligence (AI) offers enormous potential for HR development. It offers opportunities to tackle key challenges in HR development such as skills shortages, limited budgets and overburdened departments. Among other things, it can optimize processes, make skills visible and create more individual learning opportunities.  

One of the core tasks of personnel development is to record existing skills in the company and identify future skills requirements. AI simplifies this process through automated analysis of employee data such as CVs. However, the gold standard of skills assessment, the combination of a self-assessment and one or more external assessments, can also be evaluated with the help of AI. AI recognizes patterns, identifies skills gaps and provides valuable insights without the need for time-consuming manual analyses. For example, based on the aforementioned analyses, an AI can also assign employees to their ideal positions within the company, where they can develop their full potential. Making skills gaps visible offers even more advantages. For example, the skills shortage can be counteracted through targeted further development.

Instead of filling the skills gaps with new talent, the company trains its own employees in the relevant areas. AI-supported analysis of existing skills also makes it easier to identify employee potential and thus promote junior staff at an early stage. This also promotes employee retention.

AI-supported skills analyses therefore create a strategic basis for further development.

AI can also relieve the burden on personnel development.

Routine tasks such as organizing training courses, sending reminders or creating reports can be automated using AI. The creation of target skills profiles can now also be completed by AI in a matter of minutes. This gives personnel developers more capacity for strategic projects.

AI also offers the key advantage of providing something that is often still lacking in personnel development, and in a much more time and cost-efficient way than the status quo. AI enables automated yet personalized further training offers. The skills assessment identifies individual deficits and the AI finds the appropriate learning opportunities. AI is even able to take on coaching tasks. In other words, it recommends relevant learning content such as courses or literature, advises on the transfer of content to the real world of work and provides feedback in real time. A major advantage of AI coaches is that they are scalable, available around the clock and can continuously monitor learning progress in order to dynamically adapt development plans.

The cost efficiency of using AI in personnel development is mainly due to the large proportion of e-learning, saved travel costs and the use of reusable digital content, and also shortens traditional seminars where knowledge is still imparted. And yet the use of AI can personalize the learning experience. In contrast to traditional, often rigid training programs, AI systems adapt learning content to the individual needs of employees. This increases motivation and learning success, as employees can work through relevant content at their own pace.

AI can also be used in strategic personnel development. AI can help companies to react to market changes. It analyzes trends, identifies future skills requirements and supports the development of strategic HR plans.

AI therefore relieves the burden on HR developers, individualizes learning processes and increases efficiency and employee retention. Companies that make use of the opportunities offered by AI not only secure their competitiveness, but also prevent the shortage of skilled workers in their own company through targeted further development. The future of personnel development lies in the symbiosis of human expertise and technological innovation.

 

Author: Uwe Schirrmacher, CEO of novaSkill